Privacy policy

PRIVACY POLICY

We respect your privacy and personal information and understand the importance of protecting it. This Privacy Policy applies to your use of our website, regardless of how you access it—via desktop, mobile, or any other device. It describes how your personal data is collected, used, and shared when you interact with our website.

By visiting www.maisonmume.com, you accept and consent to the practices outlined in this Privacy Policy.

This Privacy Policy may be updated without notice to reflect regulatory changes or updates to our services.

SHARING OF PERSONAL DATA

We may disclose some or all of your personal data to affiliated or third-party service providers, including those located overseas, in accordance with relevant regulations.

The above excludes text messaging opt-in data and consent; this information will not be shared with any third parties.

ENQUIRIES RELATED TO THIS PRIVACY POLICY

We ship globally and welcome visitors from all regions. If you have questions about this Privacy Policy or our data practices, please contact us at maison.mume@gmail.com and we will get back to you as soon as possible.

HOW WE COLLECT AND PROCESS PERSONAL DATA

When you visit our website and interact with it, we collect the following personal data:

DATA YOU PROVIDE TO US
a. Identifying data such as your full name, address, telephone number, and email address.
b. Financial and transactional information, such as payment details and shipping information, when making purchases.
c. Any additional data legally required or voluntarily submitted.

COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and related technologies to collect data during your visit. This may include:
a. Information about your page visits, time spent on the site, and other activity.
b. Device information including operating system, browser, and device ID.
c. Your IP address.
d. Location data (unless disabled in your settings).
e. Shopping cart activity, including abandoned items, to send cart reminders or promotional messages via email or SMS.

PURPOSES AND LEGAL BASES FOR DATA PROCESSING
We process your personal data to:

Fulfill your orders and deliver customer service
Improve website performance and user experience
Send marketing and promotional messages
Comply with legal obligations
Some data may be shared with third-party partners to support the purposes above.

ADVERTISING-RELATED THIRD PARTIES
Our website is powered by Shopify. You can find Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.

HOW TO OPT OUT FROM OUR COMMUNICATIONS
To unsubscribe from our marketing emails, click the unsubscribe link at the bottom of any email.

To request removal of your data from our marketing system, email maison.mume@gmail.com.

MOBILE MESSAGE SERVICE TERMS AND CONDITIONS

The MUME mobile message service ("Service") is operated by MUME. By opting in, you agree to receive recurring SMS/text messages relating to orders, updates, or promotional content.

a. Message and data rates may apply based on your provider.
b. You can opt out at any time by replying STOP to our messages or unsubscribing via provided links.
c. Carriers are not responsible for delayed or undelivered messages.
d. If you change your mobile number, you must re-subscribe.

For assistance, please contact maison.mume@gmail.com

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. All updates will be posted on this page.

CONTACT INFORMATION

For questions, requests, or further information about this Privacy Policy:

Email: maison.mume@gmail.com
Website: www.maisonmume.com