Shipment Processing Time
As we utilize the made-to-order system for our products, it will take time to ship as we would have to create the orders first. The delay of delivery can be between three days to three weeks, depending on the number of orders and the overload of work. The maximum delay would be three weeks from the day of the order. You will receive an email by Japan Express once your order is sent. If you would need a specific date for your special event that is due before a few weeks, please specify it at the comment section in your basket or send us an email after your order at email@example.com in order for us to make your order a priority.
International Shipping Policy
We ship worldwide. Automatic prices will be shown for the fees for shipment to each country.
Customs, duties, and tax
MUME is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
MUME is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.